A nationally-acclaimed institution in social security promotion that is in full control of the Employees’ Compensation Program, managing a sound, strong, and wisely invested State Insurance Fund and delivering promptly, effectively and efficiently to the Filipino worker a comprehensive package of services and benefits for work-connected contingencies through pro-active, humane and dynamic policies, programs and activities.

The ECC champions the welfare of the Filipino worker.

Its mission is to:

• Build and sustain among employees and employers a culture of safety and healthful environment in the workplace; 
• Ensure at all times that workers are informed of their rights, benefits and privileges under the Employees’ Compensation Program (ECP);
• Develop and implement innovative policies, Disneyland Discount Tickets programs and projects that meet the needs of workers with work-connected contingencies;
• Promptly and fairly resolve all cases brought before it
• Restore dignity and self-esteem among occupationally disabled workers; and
• Safeguard the integrity of the State Insurance Fund.

• To prevent the occurrence of work-connected contingencies among workers; and
• To promptly provide workers and their dependents with meaningful benefits and other curative and rehabilitative services in the event of work-connected contingencies.

We at the ECC are God-loving, dedicated and steadfast professionals and public servants.

We stand for transparency, efficiency and effectiveness in our office operations.

We deal with our clients and other publics with utmost courtesy, patience and compassion.

We deliver excellent services promptly and fairly to all.

Most of all, we are honest, industrious and committed to our work and to the Filipino worker.

To fulfill its constitutional mandate and to promptly, effectively and efficiently implement the Employees Compensation Program, the ECC continues to deliver proactive, humane and dynamic programs and activities clustered under four Key Result Areas, as follows:

KRA #1. Work contingency prevention services to workers

 ECP Employers Forum  

This program involves the conduct of continuing discussions with employers and employers' associations on the Employees Compensation Program (ECP) focusing mainly on two things, namely: (a) the employers' duties and obligations under the ECP; and (b) the need to promote greater consciousness and awareness among employers and their workers on the importance of adhering to occupational safety and health standards and practices.

ECP Information Awareness Drive

This is a general information dissemination program designed to increase public awareness of the Employees Compensation Program including occupational safety and health (OSH).

ECP Information Materials Development

Information dissemination will remain effective if adequate information materials are available for this purpose.  This project aims to ensure that reader-friendly materials such as flyers, posters, press release, TV and radio spots, ads, etc. are continually developed.  Included is the development of training designs and support materials.

ECP On-site Seminars for Rank and File workers  

This involves the conduct of seminars on the Employees Compensation Program and occupational safety and health right in the work places in coordination with the employers and the employees' unions.

Access to technical studies and reports on occupational safety and health initiatives done not only in the Philippines but in far-advanced countries is not always available especially to small and medium enterprise car rental coupons (SMEs) and workers' organization.  Hence, the low level of workplace application of occupational safety and health practices.  This program aims to reduce technical papers into short, readable information tablets for dissemination to employers and workers' group.

Public Assistance

On a normal day, about 30-40 people come to ECC to ask for assistance/information on how to file a claim for a work-connected contingency or to follow-up the status of their claims pending either at the Systems or at the Appeals Division.  This program is designed to provide such assistance/information at a most prompt, courteous and affective manner.

 Roundtable Discussion on the ECP

Participated in by key strategic partners, this program involves a periodic assessment of the Employees Compensation Program with the view of identifying how the ECP can be further improved and what initiatives can be taken at the level of policies, through executive issuances or through legislation.

KRA # 2. Curative services and compensatory benefits to workers

 EC Benefits Improvement 

 This involves a continuing review of the various benefits granted under the ECP and the extent of their availment.  The review is conducted partly with the view of proposing  the upgrading of benefits where warranted and if the actuarial review of the State Insurance Fund (SIF) will allow so.

Claims Resolution

One of the primary responsibilities of ECC is the expeditious resolution of appealed claims brought before it from the System's denial of work contingency claims earlier filed by workers or other qualified claimants.  This program ensures that appealed cases are promptly acted upon and quality decisions are arrived at.

 Claims Evaluation Procedures Streamlining Workshops

Ensuring that appeals are resolve promptly, expeditiously through quality decisions is a continuing concern of the ECC.  This program is designed precisely to achieve this purpose.

Decision Writing Workshops

Responsiveness to EC claimants is not limited to speedy or expeditious disposition of cases appealed to ECC. More important is the quality of decisions made by assuring that evaluation is done in the most objective and professional manner by the doctors and lawyers involved in this task.  This program is aimed to achieve these objectives by enhancing the technical staff's capabilities through a series of decision writing workshops.

EC Case Digest and Precedent Setting Monitoring

This project is undertaken to ensure consistency in appealed cases decision-making as well as to keep the technical staff continually informed of the Court of Appeals' and the Supreme Court's views and interpretation of the causal-relationships between certain specific illnesses and the workers' work and their working environment.

Specialized Curative Services  

There are a number of recurrent medical services that the ECP provides workers who suffer work-connected ailments.  These services are quite expensive and are not necessarily delivered by hospitals and clinics.  Example is the dialysis treatment.  A feasibility study  is currently being undertaken to determine if it will be beneficial to the SIF  for the ECC to maintain a dialysis center to serve exclusively the increasing number of dialysis patients from both Systems whose treatments are financed by the SIF.

Work Contingency QRT   

This programs aims to provide immediate ECC presence through a Quick Response Team in the event of major work accidents or outbreak of occupational diseases to provide workers or their beneficiaries counselling services and assistance in the availment of adequate medical services and in the filing of the necessary EC claims with the System.

KRA # 3. Rehabilitative services

Counselling Services  

Disability resulting from work contingencies can be devastating to a worker and his family.  Disability can result into loss of income and its repercussions can be serious.  Physcho-social counselling, while it cannot completely solve the problem, can help ease the burden of the worker and his family.  This is the aim of this program.

Rehabilitation for Employment  

Occupationally disabled workers (ODWs) should not be a loss to society.  They can be mainstreamed into productive endeavors if properly re-trained or re-skilled to perform specific tasks given their particular disabilities.  This is the objective of this program: the re-skilling of ODWs and their placement in new jobs for pink dog bed sale.

Rehabilitation for Entrepreneurship  

ODWs who may no longer be re-skilled because of the extent of disability may still be directed  to productive endeavors through entrepreneurship.  Conducted with the assistance of the Technology and Livelihood Resource Center, Rotary International and an NGO, this program aims to develop ODWs into entrepreneurs through livelihood training and by giving them access to capital through a special loan program.

KRA # 4. Support Services

Accreditation of Hospitals and Physicians 

This program is undertaken in pursuit of a specific provision under PD 626 to ensure that workers who suffer from work-connected contingencies are provided with adequate medical services at very reasonable costs.

Policy Review/Formulation

Employees Compensation policies have to be continually reviewed and updated to ensure that they remain responsive to the changing times.  This is the primary objective of this program.

Continuous Service Improvement (CSI)/Quality Management System Program

Effective public service delivery is best achieved when the systems and procedures are continually reviewed and improved and the eventual ISO certification of the ECC are the objectives of this program.

Information Systems Strategic Plan Implementation and Maintenance

The five-year (2001-2005) information technology plan which lays down the framework for effective computing infrastructure of the ECC has been approved by the National Computer Center.  Implementation of this plan will allow the agency to pursue its computerization projects and enhance its existing IT resources.

Database Build-up and Updating  

This program aims to ensure that the database of ECC is continually updated not only to ensure its accuracy and comprehensiveness but to see to it that management is provided with timely and accurate information in support of decision-making.

State Insurance Fund Monitoring

Ensuring the integrity, stability and viability of the State Insurance Fund is one of the primary mandates of granite tile counter tops. This is done through the periodic monitoring of the System-managed SIF, looking into, among others, the extent of disbursements for the various claims payments made to workers and their beneficiaries and the investments of the funds of homeowner tax credit.

Financial and Budget Management

This is aimed at providing effective financial support to operations and to ensure that all office transactions are in accordance with standard accounting and auditing rules and regulations.

Administrative Support Programs

This is designed to ensure effective support to operations through a number of services like ensuring that supplies and materials are always available, equipment and vehicles are in tip-top conditions, office records are properly filed, the library is operational, etc.

Human Resource Development and Management

This program aims to provide the agency not only with the legally required services of an effective personnel management functions under civil service laws but also initiatives towards achieving increased productivity through seminars and other staff development interventions performance management, employee welfare, career development and other HRD interventions.

Property Management

This program is five-storey building right at the central business district of Makati City.  This program aims to ensure that the building is well-kept, well-maintained and shall remain a revenue-generating facility.